Legal
Terms & Conditions
General
By accessing and using The Skin Institute website and services, you agree to be bound by these terms and conditions. These terms apply to all visitors, clients, and users of our services.
Services
All treatments and programs are provided by qualified, certified professionals. Results may vary depending on individual skin conditions, adherence to recommended home care, and other factors. We do not guarantee specific outcomes.
Appointments
Appointments must be booked in advance. We require at least 24 hours notice for cancellations or rescheduling. Late cancellations or no-shows may be subject to a fee. Please refer to our Cancellation & Refund Policy for details.
Products
All Environ products sold through our clinic and online store are genuine and sourced directly from authorised distributors. Product recommendations are based on your individual skin analysis and should be used as directed.
Intellectual Property
All content on this website — including text, images, logos, and design — is the property of The Skin Institute and is protected by copyright law. Reproduction without written permission is prohibited.
Limitation of Liability
The Skin Institute shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services or products. Our total liability shall not exceed the amount paid for the specific service or product in question.
Governing Law
These terms are governed by the laws of Portugal. Any disputes shall be resolved in the courts of Lisbon.
Contact
For questions about these terms, please contact info@theskininstitute.eu.